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Service

CCTV maintenance and repairs in Norwich

Anglia CCTV Solutions services and repairs CCTV systems in Norwich and across Norfolk, with repair visits within 48 hours.

If a camera has stopped recording, the picture has gone or the recorder will not start, we trace the fault in the cameras, the recording hardware and the cabling, replace what has failed and get the system working again.

We also service existing systems and bring older ones up to date with newer technology. We aim to make repair visits within 48 hours.

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CCTV bullet camera with its housing removed on a workbench beside a screwdriver and a blue network cable

What is included

  • Repair visits within 48 hours

    We aim to be with you within 48 hours of your repair request.

  • Fault finding

    Cameras, recording hardware and cabling checked to find the cause.

  • Replacement parts

    Failed components replaced.

  • Servicing

    Checks on existing systems.

  • Upgrades

    Older systems brought up to date with newer technology.

Signs your system needs attention

Most faults show up in one of a few ways. If you recognise any of these, get in touch.

No picture or a black screen

This can mean a failed camera, a fault in the cable or a power problem. Finding out which it is comes first, and it is a job for fault finding, not guesswork.

It is not recording

A recorder can stop recording because the drive is full or has failed, because of a fault or because of a setting that changed. It is better to find out now than when you need the footage.

A poor picture

Dirt, glare, a camera knocked out of position or a camera that is failing can all spoil the picture. Sometimes cleaning or repositioning is the answer, and sometimes the camera needs replacing.

You cannot see it on your phone

A change of router or broadband, a power cut or a problem with the app login can all stop remote viewing. Tell us what changed and when.

Looking after your system

Small habits that keep a system dependable.

Check that it works

Open the live view and some recent footage now and then. A system that has quietly stopped recording is an unwelcome surprise after an incident.

Keep cameras clean and clear

Cobwebs, dirt and growing plants in front of a camera spoil the picture. A quick look when you pass is usually enough.

Bring an old system up to date

An older system can often be improved without starting again, by updating cameras or the recorder with newer technology. Tell us what you have and what you would like it to do.

What to tell us when you report a fault

Which cameras are affected, what you can see, when it started and whether anything changed, such as a power cut or new broadband. It helps us arrive with the right parts.

How a repair works

  • Tell us what has stopped working
  • We reply within one working day
  • We aim to visit within 48 hours, find the fault and put it right

Tell us what you can see: no picture, a camera that has stopped recording, a recorder that will not start.

We reply within one working day. We aim to make repair visits within 48 hours, trace the fault, replace what has failed and test the system.

Questions about cCTV maintenance and repairs

If yours is not here, send us a message and we will come back to you.

How quickly can you attend a repair?

We aim to make repair visits within 48 hours.

What can go wrong with a CCTV system?

Faults can be in a camera, the recorder or the cabling. We trace which it is, replace what has failed and test the system.

Can you upgrade an older system?

Yes. We can update older systems with newer technology.

What should I tell you when I report a fault?

Which cameras are affected, what you can see, when it started and whether anything changed, such as a power cut or new broadband.

Can you replace a failed camera or recorder?

Yes. We replace failed components, including cameras and recording hardware, and test the system afterwards.

How do I book a repair?

Send us a message through the contact form. We reply within one working day.

Got a question we have not covered?

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Often fitted with

Tell us what you need

Send us a message about your property or site and we will reply to talk it through and give you a price.

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